Hello, I’m Bianca.
I’m a Business Analyst and Product Owner who spent the last 10+ years turning complicated requirements into systems that actually work, and making it look easy while doing it.
Here’s what I love: taking business needs and regulatory puzzles (FISMA, FERPA, HIPAA-all the acronyms) and translating them into workflows, backlogs, and platforms people want to use. ServiceNow implementations? Modernization projects? Cross-functional delivery where compliance isn’t optional? That’s my happy place.
I bring product ownership, governance architecture, and Responsible AI strategy with zero tolerance for building the wrong thing beautifully. Currently obsessed with GRC, risk management, and making compliance feel like power instead of punishment.
✨ Product ownership. Risk management. Responsible AI. Done right.
Let's build something that sticks.
Problem: AI vendor risk reviews were slow and fragmented across Procurement, Legal, and Security.
Solution: Designed a governed Agile workflow using a single Epic and role-based user stories to align cross-functional decision-making.
Outcome: Faster AI vendor intake with clear approval gates and an auditable decision trail.
Built using: ServiceNow Agile 2.0 (Scrum)
Agile for Risk-Aware Teams
Problem: Employees used AI tools without guidance, creating data exposure risk.
Solution: AI Acceptable Use Policy, using the NIST Privacy Framework, embedded in approval workflows.
Outcome: Enterprise-wide policy deployed in 7 days, with a full audit trail.
Built using: ServiceNow IRM/GRC
Building AI Governance in ServiceNow GRC
